Very very very bad service

I recently had an accident my claim was rejected based on "The neccessary care and precautions were not taken to prevent loss and minimize damage".

1. What are those necessary precautions? They never stipulated on the contract 2. Can they prove if those so called necessary precautions were not taken? 3. There decision were made on the third party information gathered. 4. I have never seen anyway in their contract saying I will be hold liable with the information gathered from the third party. 5. Can they even prove that those necessary precautions if were taken the accident wouldn't have happen 6. Do they even know what was my reaction towards the time of the accident? 7. Is there a law in their contract stating when and how to drive my car? Am going to fight these case legally these guys are taking chances.

Poor service..... these company is just a ****

Let's see if they can beat the lawyers.