P
Peter

1 reviews | Active since Sept 2026

10 Sept 2026, 12:21

Very poor in respond...

Very poor in responding to claim for a burst geyser Had to email them 3 times and ring them before I got a response to pay only half of the cost

0
Replies (1)
Dialdirect
Dialdirect's reply10 Sept 2026, 12:23
Official
Hi Peter, 
 
We are disappointed to hear about your service experience. 
 
Kindly note that your matter has been escalated to the relevant team to look into. 
 
Kind Regards,

The Dial direct Team 

Best regards,