VERY DISSAPOINTED WITH CLAIMING PROCESS!!!!!

<p>I insured my phone worth R3000.00 and i have since lost it 3 weeks which i have put in a claim for, im now told that my phone is now worth R4000.00 so i need to pay R1000.00 difference, i find it strange because the value of that phone has depriciated in all the Networks and most shops, why is DIAL DIRECT suppliers selling it at R4000.00. i tried to get the consulant to reason with them because there is no way im paying that amount for the IPHONE4 which is now selling between R2000- R3000.00.</p> <p>Can someone please explain to me how is that possible..I have been without a phone since i lost my phone and i am not getting any joy trying to get this matter sorted out.</p> <p> </p> <p>Frustrated</p> <p>Dineo Mokoena</p> <p>Policy No: ***</p>