OM
Oatile M
1 reviews | Active since Aug 2020
06 Jan 2026, 17:48
Very bad serve
On the 22nd of December I requested a battery assist , dial direct sent a vendor to came with broken jumper cables and the vendor look very suspicious and was not professional at all , instead of coming with a battery booster , my car was jumped started with broken jumper cables , since then my car’s battery is been giving issue my vehicle is still new and never gave me battery problems , after being jumped with broken cables my battery gives me problems. Dial direct needs to replace or fix my battery.
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Replies (2)
Dialdirect's replyOfficial
06 Jan 2026, 17:53Hi Oratile,
We are disappointed to hear about your service experience. Kindly note that your matter has been escalated to the relevant team to look into. Kind Regards,
The Dialdirect Team
We are disappointed to hear about your service experience. Kindly note that your matter has been escalated to the relevant team to look into. Kind Regards,
The Dialdirect Team
Best regards,
Dialdirect's reply06 Jan 2026, 17:53
Official
Hi Oratile,
We are disappointed to hear about your service experience. Kindly note that your matter has been escalated to the relevant team to look into. Kind Regards,
The Dialdirect Team
We are disappointed to hear about your service experience. Kindly note that your matter has been escalated to the relevant team to look into. Kind Regards,
The Dialdirect Team
Best regards,
OM
Good day
This complaint has not been resolved to date, I'm instead being treated by the services provider and being direspected as I refused to do an exchange with the I specificaly stated that the to the service provider to buy the battery and Ill collected instead he continues to disrepect me, If this matter is not resolve by today, I will escalate this to the insurance Oumda for resolution.
Oatile M's updateReviewer Update
09 Feb 2026, 09:11Good day
This complaint has not been resolved to date, I'm instead being treated by the services provider and being direspected as I refused to do an exchange with the I specificaly stated that the to the service provider to buy the battery and Ill collected instead he continues to disrepect me, If this matter is not resolve by today, I will escalate this to the insurance Oumda for resolution.
OM
Oatile M's update09 Feb 2026, 09:11
Reviewer Update
Good day
This complaint has not been resolved to date, I'm instead being treated by the services provider and being direspected as I refused to do an exchange with the I specificaly stated that the to the service provider to buy the battery and Ill collected instead he continues to disrepect me, If this matter is not resolve by today, I will escalate this to the insurance Oumda for resolution.