ES
ELIZABETH S
1 reviews | Active since Jan 2019
31 Mar 2021, 09:25
Very Bad insurance. Totally untrustfull
Please be very carefull. This is part of auto & general and they do not pay out when you have a claim. They find a way to make is right for them not to pay the claim. The sales consultants also promise onething than later you find out that was a big lie and you had paid for several months the premuim.
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Replies (1)Dialdirect's replyOfficial
31 Mar 2021, 14:34Hi Elizabeth,
We would like to apologize for the service and experience and acknowledge receipt of your complaint.
We will escalate your matter to our Internal Dispute team to investigate further.
They will contact you to advise of the process.
Kind Regards,
The Dialdirect Team
We would like to apologize for the service and experience and acknowledge receipt of your complaint.
We will escalate your matter to our Internal Dispute team to investigate further.
They will contact you to advise of the process.
Kind Regards,
The Dialdirect Team
Dialdirect's reply31 Mar 2021, 14:34
Official
Hi Elizabeth,
We would like to apologize for the service and experience and acknowledge receipt of your complaint.
We will escalate your matter to our Internal Dispute team to investigate further.
They will contact you to advise of the process.
Kind Regards,
The Dialdirect Team
We would like to apologize for the service and experience and acknowledge receipt of your complaint.
We will escalate your matter to our Internal Dispute team to investigate further.
They will contact you to advise of the process.
Kind Regards,
The Dialdirect Team
