DN
Dla N

1 reviews | Active since Feb 2018

30 Aug 2021, 16:10

Vehicle claim

I was in an accident back in October last year. At the time I had Dialdirect as my business car insurer. When the insured good was in an accident I was the one driving but using the business vehicle for private use. My package with them is that I have a designated driver for business use, then myself for private use. They rejected my claim citing false information saying I was using the vehicle for business purpose. Ombudsman also ruled in their favor. Believing in the false information other than the facts I put to them.

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Replies (1)
Dialdirect
Dialdirect's reply30 Aug 2021, 17:22
Official
Hello Dlamini N****eni,

We acknowledge receipt of your complaint. 

Our team will be in contact with you to discuss your concerns.

Kind Regards,
The Dialdirect Team