DN
Dla N
1 reviews | Active since Feb 2018
30 Aug 2021, 16:10
Vehicle claim
I was in an accident back in October last year. At the time I had Dialdirect as my business car insurer. When the insured good was in an accident I was the one driving but using the business vehicle for private use. My package with them is that I have a designated driver for business use, then myself for private use. They rejected my claim citing false information saying I was using the vehicle for business purpose. Ombudsman also ruled in their favor. Believing in the false information other than the facts I put to them.
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Replies (1)Dialdirect's replyOfficial
30 Aug 2021, 17:22Hello Dlamini N****eni,
We acknowledge receipt of your complaint.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Dialdirect Team
We acknowledge receipt of your complaint.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Dialdirect Team
Dialdirect's reply30 Aug 2021, 17:22
Official
Hello Dlamini N****eni,
We acknowledge receipt of your complaint.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Dialdirect Team
We acknowledge receipt of your complaint.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Dialdirect Team
