MN
MICHELLE N
1 reviews | Active since Jan 2011
05 Feb 2016, 07:45
vehicle claim
Im horrified, i had an accident end Oct last year, got my vehicle back yesterday with a shock!! Took the panelbeaters almost 3 months. driver seat not working properly, light switches loose, paint job really scary and i can go on. I had to follow up with them they don't phone back or keep you updated in any way. Got my vehicle back in an unacceptable state. Would not recommend them to any one. So now stuck with vehicle that is in a terrible and probably unsafe state. Would like to know how panelbeaters get paid for a claim of over R100 000 without making sure repairs has been done properly??? And how will my vehicle be fixed properly??
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Dialdirect's replyOfficial
05 Feb 2016, 08:36Hello ZANONI098,
Thank you for your comments.
We have tried to contact you on your mobile number but could not reach you, an e-mail was forwarded to you.
We have noted that our assessing department is aware of the concerns that you have raised and that they are attending to the matter, a manager will be in contact with you to discuss the process that will be followed to assist you.
We apologise for the inconvenience caused.
Regards,
The Dialdirect team
Thank you for your comments.
We have tried to contact you on your mobile number but could not reach you, an e-mail was forwarded to you.
We have noted that our assessing department is aware of the concerns that you have raised and that they are attending to the matter, a manager will be in contact with you to discuss the process that will be followed to assist you.
We apologise for the inconvenience caused.
Regards,
The Dialdirect team
Dialdirect's reply05 Feb 2016, 08:36
Official
Hello ZANONI098,
Thank you for your comments.
We have tried to contact you on your mobile number but could not reach you, an e-mail was forwarded to you.
We have noted that our assessing department is aware of the concerns that you have raised and that they are attending to the matter, a manager will be in contact with you to discuss the process that will be followed to assist you.
We apologise for the inconvenience caused.
Regards,
The Dialdirect team
Thank you for your comments.
We have tried to contact you on your mobile number but could not reach you, an e-mail was forwarded to you.
We have noted that our assessing department is aware of the concerns that you have raised and that they are attending to the matter, a manager will be in contact with you to discuss the process that will be followed to assist you.
We apologise for the inconvenience caused.
Regards,
The Dialdirect team