RM
Rita M
1 reviews | Active since Oct 2019
14 Oct 2019, 12:13
Vat gelde nog steeds na kanselasie van dienste
Ek het al op 25/07/2019 my dienste met hulle beeindig. Ek het die nodig email deur gestuur. Maar nog steeds word daar maandeliks by my geld af getrek ek het al stop orders deur gesit maar nou het hulle sover gegaan as om n order deur te sit wat ek nie kan kanselleer nie. Ek het gaan verdere stappe neem as dit weer gebeur ek sit met my bewys van kanselasie ek soek terug betaling van my gelde
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Replies (2)
Dialdirect's replyOfficial
14 Oct 2019, 13:10Hello Rita,
We concerned to hear about this and would like to assist you.
One of our Customer Relation Specialists will be in contact with you to discuss your concerns.
Kind Regards,
The Dialdirect Team
We concerned to hear about this and would like to assist you.
One of our Customer Relation Specialists will be in contact with you to discuss your concerns.
Kind Regards,
The Dialdirect Team
Dialdirect's reply14 Oct 2019, 13:10
Official
Hello Rita,
We concerned to hear about this and would like to assist you.
One of our Customer Relation Specialists will be in contact with you to discuss your concerns.
Kind Regards,
The Dialdirect Team
We concerned to hear about this and would like to assist you.
One of our Customer Relation Specialists will be in contact with you to discuss your concerns.
Kind Regards,
The Dialdirect Team
Dialdirect's replyOfficial
16 Oct 2019, 08:49Hello Rita,
Thank you for allowing us the opportunity to assist you.
We can confirm that your policy is now cancelled and that a refund was processed.
Regards,
The Dialdirect Team
Thank you for allowing us the opportunity to assist you.
We can confirm that your policy is now cancelled and that a refund was processed.
Regards,
The Dialdirect Team
Dialdirect's reply16 Oct 2019, 08:49
Official
Hello Rita,
Thank you for allowing us the opportunity to assist you.
We can confirm that your policy is now cancelled and that a refund was processed.
Regards,
The Dialdirect Team
Thank you for allowing us the opportunity to assist you.
We can confirm that your policy is now cancelled and that a refund was processed.
Regards,
The Dialdirect Team