NF
Ntombifuthi F

1 reviews | Active since Dec 2019

31 May 2020, 08:00

Value for my money. My premiums are sky high but no oy

They have never recoverd any excess for me. Now when i use my legal aid dial direct is refusing them the right to take over the claim

No correspondence from dial direct to me none whatnso ever.

0
Replies (2)
Dialdirect
Dialdirect's reply01 Jun 2020, 07:53
Official
Hello Ntombifuthi, 

We acknowledge receipt of your complaint. 

We have requested that you are contacted by the relevant team who will be in contact with you and assist with your concerns. 

Kind Regards, 
The Dialdirect Team. 
Dialdirect
Dialdirect's reply04 Jun 2020, 07:56
Official
Hello Ntombifuthi, 

We have investigated your concerns and confirm that our legal team attempted with a recovery against the guilty party, without success and we have supp**** you with documents to proceed at the Small Claims Court. 
We have requested that you are contacted by the legal department again, so that we can clarity any/all of your concerns. 
Trust you will find the above in order. 
Kind Regards, 
The Dialdirect Team.