Useless, cancelling home insurance

Useless, useless, absolutely useless and furthermore useless!!!

I have been paying for home content insurance since I joined DialDirect. I recently claimed for a laptop that was damaged (my first ever claim since I joined), and after the claim they are cancelling my home content insurance, due to not all items in the flat I rent, are owned by me.

When I signed up for this cover they were aware of this, but still signed me up. They have made no effort to try and resolve this issue before cancelling my cover. This is beyond useless. Now I am sitting without home insurance.

0 Stars