Unserviced Claim
On the 26th of October 2017 I lodged a claim for minor repairs and damages on my Renault Fluence Dynamique and I was told that I should take it for assessment at Auto Magic Vereeniging. Which I did on the very same day, but to date I have not received any feedback from the insurer. I have been paying for this service for more than a year and was told that it is a hassle-free service which does not affect my main policy with Dial Direct. Im very disappointed with Dialdirect on this and I feel that if they cant live up to their promise they should refund me back my premiums.
Thank you for your feedback.
We will be in contact to address your concerns.
Regards,
The Dialdirect Team
Best regards,
Thank you for your feedback.
We will be in contact to address your concerns.
Regards,
The Dialdirect Team
Best regards,
Dear Mr Mo***eng,
We received feedback from the VAP claims department, your claim was settled and the team is having difficulty contacting you.
Please contact them on *** to proceed with the repair process.
Regards,
The Dialdirect team
Best regards,
Dear Mr Mo***eng,
We received feedback from the VAP claims department, your claim was settled and the team is having difficulty contacting you.
Please contact them on *** to proceed with the repair process.
Regards,
The Dialdirect team
Best regards,
Good day, we can confirm that your claim was finalised, the claims department has difficulty reaching you to relay the outcome.
Kindly contact the claims department as per the private message forwarded to you.
Regards,
The Dialdirect Team
Best regards,
Good day, we can confirm that your claim was finalised, the claims department has difficulty reaching you to relay the outcome.
Kindly contact the claims department as per the private message forwarded to you.
Regards,
The Dialdirect Team
Best regards,