dK
derek K

1 reviews | Active since Dec 2012

21 Jul 2020, 09:59

Unprofessional poor customer service Dialdirect

I wanted a quote for ANOTHER vehicle of mine. I just wasted 25 minutes of my time talking to a dial direct consultant who is working under supervision.

PLEASE Dial direct, DO NOT waste my time getting an agent 'under supervision' to call me again!!

I would like a sales MANAGER to call me ASAP.

Derek Krummeck Id *** Cell 08277****5

0
Replies (1)
Dialdirect
Dialdirect's reply21 Jul 2020, 10:54
Official
Hi Derek,

We would like to apologise for the service.

We will get a manager to make contact with you to assist.

Kind Regards,
The Dialdirect Team