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Tabisa M
1 reviews | Active since Oct 2018
07 Jul 2025, 14:20
Unhappy customer
My mom has a household content insurance with dial direct...she made a claim between 2022/2023 and 2 inspectors visited her,till today there's no feedback but they keep on deducting the premiums
Helpful (0)
Replies (4)0
Replies (4)
Dialdirect's replyOfficial
07 Jul 2025, 14:25Good day Tabisa,
We acknowledge your complaint.
We'll be in touch with you as soon as possible.
Kind Regards,
The Dial Direct Team.
We acknowledge your complaint.
We'll be in touch with you as soon as possible.
Kind Regards,
The Dial Direct Team.
Dialdirect's reply07 Jul 2025, 14:25
Official
Good day Tabisa,
We acknowledge your complaint.
We'll be in touch with you as soon as possible.
Kind Regards,
The Dial Direct Team.
We acknowledge your complaint.
We'll be in touch with you as soon as possible.
Kind Regards,
The Dial Direct Team.
TM
Tabisa M's updateReviewer Update
09 Jul 2025, 11:08Am still waiting for u to be In touch with my mom regarding the issue
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Tabisa M's update09 Jul 2025, 11:08
Reviewer Update
Am still waiting for u to be In touch with my mom regarding the issue
TM
Tabisa M's updateReviewer Update
09 Jul 2025, 15:05Your assessment recommendation to decline my claim is so out of this world...when we take in the insurance you tell us that everything will be covered ....clearly your inspector can see the trace of rain through the walls and doors...it's so funny how it must take +-3 years for you to give me this outcome....how is the lack of roof maintenance has anything to do with anything...why is it leaking on 1 place not the entire house if the "roof" is the problem
TM
Tabisa M's update09 Jul 2025, 15:05
Reviewer Update
Your assessment recommendation to decline my claim is so out of this world...when we take in the insurance you tell us that everything will be covered ....clearly your inspector can see the trace of rain through the walls and doors...it's so funny how it must take +-3 years for you to give me this outcome....how is the lack of roof maintenance has anything to do with anything...why is it leaking on 1 place not the entire house if the "roof" is the problem
TM
Tabisa M's updateReviewer Update
09 Jul 2025, 18:42What is so funny I even provided you guys with the pictures showing proof of rain and the damage caused by the rain...yet you saying there was no rain
TM
Tabisa M's update09 Jul 2025, 18:42
Reviewer Update
What is so funny I even provided you guys with the pictures showing proof of rain and the damage caused by the rain...yet you saying there was no rain