SS
Sammyfish S
1 reviews | Active since Nov 2013
16 Oct 2023, 10:58
Unfair & inconsiderate premium increase
The 25% increase is too much for us. We cant afford it at this current moment. I have been a loyal customer for years and I feel dial direct doesnt care about me as a customer. Please reduce the premium increase.
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Dialdirect's replyOfficial
16 Oct 2023, 11:07Good day Sammyfish
We are disappointed to hear about your service experience. Kindly note that your matter has been escalated to the relevant team to look into. Kind Regards,
The Dial direct Team
We are disappointed to hear about your service experience. Kindly note that your matter has been escalated to the relevant team to look into. Kind Regards,
The Dial direct Team
Dialdirect's reply16 Oct 2023, 11:07
Official
Good day Sammyfish
We are disappointed to hear about your service experience. Kindly note that your matter has been escalated to the relevant team to look into. Kind Regards,
The Dial direct Team
We are disappointed to hear about your service experience. Kindly note that your matter has been escalated to the relevant team to look into. Kind Regards,
The Dial direct Team