1 reviews | Active since Aug 2014
*********, will find a way not to payout
<p>Conditions of my vehicle insurance policy is that my claim must be more than R4.15k. To ensure that this condition is not met, Dialdirect is going to paint a damaged plastic side mirror cover and are supposedly guaranteed a 10% discount by panelbeaters. It is a plastic cover, how does paint fix that? Not only that but they dropped the assessed repair cost by 10% because they are guaranteed a discount by Automagic panelbeaters. These 2 ensure that the claim value is R100 below my minimum claim amount, as a result my claim was rejected. </p> <p>Now I'm trying to get the car fixed myself, guess what no panelbeater can fix a mirror cover that costs R2k alone to replace with paint as Dialdirect claims is what is needed. Shame on you for ripping clients off.</p>
Thank you for your feedback, we will be in contact to discuss your concerns,
Regards,
The Dialdirect Team
Thank you for your feedback, we will be in contact to discuss your concerns,
Regards,
The Dialdirect Team
Thank you for your patience while we attended to your dispute.
As discussed, we have authorised the replacement of the damaged mirror and will therefore proceed with the repairs to your vehicle.
Regards,
The Dialdirect Team
Thank you for your patience while we attended to your dispute.
As discussed, we have authorised the replacement of the damaged mirror and will therefore proceed with the repairs to your vehicle.
Regards,
The Dialdirect Team
