IN
Innocentia N
1 reviews | Active since Jan 2012
11 Nov 2019, 08:16
Dialdirect messages
<div>I think i'm gonna regret signing up with your wack insurance. You started by sending me nonsense messages telling me payments were not made yet we agreed on the 15th. And your stupidity will affect my cheque account if funds will bounce, then today you sending me another ****ty message that I must send confirmation of my tracking unit. Do you people suffer from hearing? Your calls are recorded and I did state clearly that I don't have a tracking device and currently I don't need it. So get back to me today or cancel your insurance. I'll get another one. </div>
Helpful (0)
Replies (4)0
Replies (4)
Dialdirect's replyOfficial
11 Nov 2019, 08:23Hi Innocentia,
We acknowledge receipt of your complaint.
We will be in contact with you to discuss your concerns.
Kind Regards,
The Dialdirect Team
We acknowledge receipt of your complaint.
We will be in contact with you to discuss your concerns.
Kind Regards,
The Dialdirect Team
Best regards,
Dialdirect's reply11 Nov 2019, 08:23
Official
Hi Innocentia,
We acknowledge receipt of your complaint.
We will be in contact with you to discuss your concerns.
Kind Regards,
The Dialdirect Team
We acknowledge receipt of your complaint.
We will be in contact with you to discuss your concerns.
Kind Regards,
The Dialdirect Team
Best regards,
IN
Innocentia N's updateReviewer Update
13 Nov 2019, 09:26Good day,if I don't get any feedback before end of business today regarding my complain then cancel your damn insurance and don't bother debiting money from my account.
IN
Innocentia N's update13 Nov 2019, 09:26
Reviewer Update
Good day,if I don't get any feedback before end of business today regarding my complain then cancel your damn insurance and don't bother debiting money from my account.
Dialdirect's replyOfficial
13 Nov 2019, 10:31Hi Innocentia,
Our team will call you today regarding your matter.
Kind Regards,
The Dialdirect Team
Our team will call you today regarding your matter.
Kind Regards,
The Dialdirect Team
Best regards,
Dialdirect's reply13 Nov 2019, 10:31
Official
Hi Innocentia,
Our team will call you today regarding your matter.
Kind Regards,
The Dialdirect Team
Our team will call you today regarding your matter.
Kind Regards,
The Dialdirect Team
Best regards,
Dialdirect's replyOfficial
13 Nov 2019, 14:23Hi Innocentia,
We have received confirmation that contact has been made with you and your concerns have been addressed and resolved. Please accept our sincere apologies for the frustration and inconvenience caused.
Kind Regards,
The Dialdirect Team
We have received confirmation that contact has been made with you and your concerns have been addressed and resolved. Please accept our sincere apologies for the frustration and inconvenience caused.
Kind Regards,
The Dialdirect Team
Best regards,
Dialdirect's reply13 Nov 2019, 14:23
Official
Hi Innocentia,
We have received confirmation that contact has been made with you and your concerns have been addressed and resolved. Please accept our sincere apologies for the frustration and inconvenience caused.
Kind Regards,
The Dialdirect Team
We have received confirmation that contact has been made with you and your concerns have been addressed and resolved. Please accept our sincere apologies for the frustration and inconvenience caused.
Kind Regards,
The Dialdirect Team
Best regards,