TR
Tshele R
1 reviews | Active since Oct 2019
01 Oct 2019, 05:40
Two months no payback
No more payback as if you were not using your car for the whole month. The app goes from 25 valid trips to 0 valid trips just for them to avoid paying out. I thought it was cancelled but no they still advertising it.
Helpful (0)
Replies (3)0
Replies (3)
Dialdirect's replyOfficial
01 Oct 2019, 09:15Hello Tshele,
We will be in contact to address your concerns.
Regards,
The Dialdirect Team
We will be in contact to address your concerns.
Regards,
The Dialdirect Team
Best regards,
Dialdirect's reply01 Oct 2019, 09:15
Official
Hello Tshele,
We will be in contact to address your concerns.
Regards,
The Dialdirect Team
We will be in contact to address your concerns.
Regards,
The Dialdirect Team
Best regards,
Dialdirect's replyOfficial
04 Oct 2019, 15:02Hello Tshele,
We confirm that we have been in contact with you about the matter. We do apologise for the inconvenience this has caused. We acknowledge that the problem is on our side, and that we are currently working on the matter.
We want to thank you for your kind understanding herein and assure you feedback on the matter soonest.
Kind Regards,
The Dialdirect Team.
We confirm that we have been in contact with you about the matter. We do apologise for the inconvenience this has caused. We acknowledge that the problem is on our side, and that we are currently working on the matter.
We want to thank you for your kind understanding herein and assure you feedback on the matter soonest.
Kind Regards,
The Dialdirect Team.
Best regards,
Dialdirect's reply04 Oct 2019, 15:02
Official
Hello Tshele,
We confirm that we have been in contact with you about the matter. We do apologise for the inconvenience this has caused. We acknowledge that the problem is on our side, and that we are currently working on the matter.
We want to thank you for your kind understanding herein and assure you feedback on the matter soonest.
Kind Regards,
The Dialdirect Team.
We confirm that we have been in contact with you about the matter. We do apologise for the inconvenience this has caused. We acknowledge that the problem is on our side, and that we are currently working on the matter.
We want to thank you for your kind understanding herein and assure you feedback on the matter soonest.
Kind Regards,
The Dialdirect Team.
Best regards,
TR
Tshele R's updateReviewer Update
31 Oct 2019, 17:20Big up to Lesego Moses for working tirelessly to help. They promised to pay out the trips that were not paid.
TR
Tshele R's update31 Oct 2019, 17:20
Reviewer Update
Big up to Lesego Moses for working tirelessly to help. They promised to pay out the trips that were not paid.