trying to substatute an original windscreen for a cheap aftermarket one.

Two issues with Dialdirect. 1. 25 % increase in montlypremium. Dispite me not claming in 4 years! Reason given is older cars parts are more expensive?? 2. Put in a clame for a windscreen. My car is 4 years old and still under warrentee. the windscreen they wanted to fit is not an original Renault windscreen, but a cheap aftermarket one with a tinted blue top.

DialDirect has a responsibility to get my car back to the condition befor the incident. In this case the windscreen. My car did not have a cheap tinted windscreen. I dont want this windscreen.

Furthermore this just shows that the reasoning for insurance going up each year due to parts becoming more expensive is not true as Dialdirect will try to substatute the right part for a cheap aftermarket part.

Dialdirect shame on you.