RP
Rele P

1 reviews | Active since Apr 2022

02 Apr 2022, 11:32

Trash

The service provider they appointed to fix my car after the accident, brought my car ba k back with a chip on the left rear door, the back wheel missing a mudflap and the right rear seat seatbelt not working. Renewit had my car for four months and brought it back with more defects. Pillar to post is the name of their game. Don't even mention the issue of excess refund!

0
Replies (3)
Dialdirect
Dialdirect's reply02 Apr 2022, 11:48
Official
Hello Rele,
 
We are sorry to hear about your experience with our service provider.

We will be in contact you.
 
Kind regards,
Dialdirect Insurance
RP
Rele P's update02 Apr 2022, 11:56
Reviewer Update
The generic response. You've been saying that since March so pardon me if I take that with a grain of salt
Dialdirect
Dialdirect's reply04 Apr 2022, 08:43
Official
Hello Rene, 

Please be advised that your matter has been escalated to the correct department and someone will be in contact with you.

Regards
Dialdirect Team