Tracker Dial Direct Norman Bisset and Associates

Actually, NO STAR AT ALL. I had a insurance with Dial Direct. When my husband bought me a car, they instructed me to go to a place in Pretoria North to have a tracker fitted. Which I did. I never received any contract or even a telephone number of this Company Tracker. That was in 2018. In May 2021 I resigned from Dial Direct, my last payment was made the end of May for June 2021. Nothing happened for a year. Never been informed that I had to quit from Tracker. 01 June 2022 Tracker made a debit order on my account which I reversed the same day. Again on 01 July 2022 and I reversed it on 17 July 2022. I put a stop on my account for a debit order from Tracker. They handed me over to Norman Bissett and Associates. On 21/01/2023 I spoke to an employee of NBA. He gave me the details to pay the account which I had to do immediately. My bank would not accept the account, kept on saying it is not NBA's account. The employee of NBA specifically said it was their (NBA's) FNB account. It was the account of Tracker. I just could not get the correct information. I struggled for a long time. My sister finally paid the amount from the FNB account, but it also stated TRACKER. Guess what??? NBA are still wanting their money from me. I phoned them today after they sent me a SMS with a number to call (Pay your Tracker Acc this month and call to secure a suitable and affordable repayment plan you can afford. Call ***). I did (to tell them the full amount has already been paid) and I held on for 13 minutes. The lady just started talking and when I asked her questions, she put the phone down in my ear. I rate TRACKER for not informing me of their details -*, DIAL DIRECT for not cancelling my account with Tracker which they paid monthly, as -*, and for Norman Bissett and Associates, -* for not being helpful. Disgusting and really of no help. In fact, I had a problem with all three companies.