CO
Chazlyn O

1 reviews | Active since May 2013

05 Jun 2023, 17:03

They will rather happily end your business with them than keep their clients happy.

After 5 years old been a client they will rather see you go elsewhere than try and keep you as a customer. Imagine a premium going from R2,050.00 to R2,567.94 with nothing changing over a period of a year. Your vehicle should be worth far less too but not only way for me to retain that old premium which mind you is still high is to up the excess or change the type of insurance I have. Never again!

0
Replies (4)
Dialdirect
Dialdirect's reply05 Jun 2023, 17:14
Official
Hello Chazlyn,
 
We are sorry to hear about your experience.
 
Our dedicated team will be in contact with you.
 
Kind regards,
Dialdirect Insurance
CO
Chazlyn O's update08 Jun 2023, 09:01
Reviewer Update
To date I have not received any contact from your dedicated team. Not to worry. Thanks.
Dialdirect
Dialdirect's reply20 Jun 2023, 08:42
Official
Hi Chazlyn

Kindly confirm if you received a call from us to assist. 

Kind Regards  

CO
Chazlyn O's update20 Jul 2023, 08:27
Reviewer Update
Never received a call to date but thanks, it shows what Dial Direct thinks of clients =)