KM
Khayalethu M

1 reviews | Active since Dec 2015

23 Jul 2018, 09:55

They sold me everything except the courtesy car option

They sold me everything except the courtesy car option? They sold me the gap cover I TOOK. They sold me life cove I TOOK. I don't know why someone did not call me to sell me the courtesy car option, this shows the level of service I'm getting from you guys. I'm not happy. I'm going to say this once nice the 'impact on the vehicle is not that great" and should not take more than 5 days to fix. I would love it if I can have my car back on Monday latest Tuesday BECAUSE you guys failed to sell me the courtesy car option. ANDONWABANGA

0
Replies (2)
Dialdirect
Dialdirect's reply23 Jul 2018, 09:57
Official

Thank you for your feedback.

We will be in contact to address your concerns.

Regards,

The Dialdirect Team

Dialdirect
Dialdirect's reply26 Jul 2018, 12:49
Official

As discussed, we can confirm that we will be assisting you with car hire and apologise for the inconvenience caused.

Regards,

The Dialdirect Team