JM
Johnny M
1 reviews | Active since Apr 2021
02 Apr 2021, 05:14
They are the worst. It is a ****
I am very disappointed with dial direct car insurence, they will do everything in their power to NOT pay the claims. I had an accident on the 3rd ofJanuary 2020 and they told me to take my car for damage assessment, a few days later after receiving the figure, they came back and rejected my claim citing that I didn't give correct information when I joined the insurance. To this day am still waiting for that call recording. Their consultants are just bid ****** who just wants you to join the insurance. They are just another ****
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Dialdirect's replyOfficial
02 Apr 2021, 08:36Hi Johnny,
We would like to apologize for the service and experience and acknowledge receipt of your complaint.
We will escalate your matter to our Internal Dispute team to investigate further.
They will contact you to advise of the process.
Kind Regards,
The Dialdirect Team
We would like to apologize for the service and experience and acknowledge receipt of your complaint.
We will escalate your matter to our Internal Dispute team to investigate further.
They will contact you to advise of the process.
Kind Regards,
The Dialdirect Team
Dialdirect's reply02 Apr 2021, 08:36
Official
Hi Johnny,
We would like to apologize for the service and experience and acknowledge receipt of your complaint.
We will escalate your matter to our Internal Dispute team to investigate further.
They will contact you to advise of the process.
Kind Regards,
The Dialdirect Team
We would like to apologize for the service and experience and acknowledge receipt of your complaint.
We will escalate your matter to our Internal Dispute team to investigate further.
They will contact you to advise of the process.
Kind Regards,
The Dialdirect Team