RM
Ronewa M
1 reviews | Active since Jan 2024
18 Jan 2024, 10:37
The worst scratch and dent cover ever.
I am very disappointed with Dialdirect insurance for scratch and dents. I made a claim in September 2023 and even today they have not resolved the claim. They keep sending me from pillar to post and was told that the claim was closed from their side whereas the scratch was not fixed. I regret paying because there is zero assistance.
Helpful (0)
Replies (3)0
Replies (3)
Dialdirect's replyOfficial
18 Jan 2024, 10:41Hello Ronewa
We are sorry to hear about your experience.
Our dedicated team will be in contact with you.
Kind regards,
Dialdirect Team
We are sorry to hear about your experience.
Our dedicated team will be in contact with you.
Kind regards,
Dialdirect Team
Dialdirect's reply18 Jan 2024, 10:41
Official
Hello Ronewa
We are sorry to hear about your experience.
Our dedicated team will be in contact with you.
Kind regards,
Dialdirect Team
We are sorry to hear about your experience.
Our dedicated team will be in contact with you.
Kind regards,
Dialdirect Team
RM
Ronewa M's updateReviewer Update
19 Jan 2024, 15:31I am still waiting for a call even now.It does not seem like anyone is willing to assist me. I have been calling the whole day and still no answer. I stay in the line I till I get tired. How worst can an Insurance be.
RM
Ronewa M's update19 Jan 2024, 15:31
Reviewer Update
I am still waiting for a call even now.It does not seem like anyone is willing to assist me. I have been calling the whole day and still no answer. I stay in the line I till I get tired. How worst can an Insurance be.
RM
Ronewa M's updateReviewer Update
26 Jan 2024, 09:49I am still not assisted after trying all that I can for Dialdirect to process my claim. They claim to be investigating and when I call for an update no one respond but they are still taking their premiums as usual. It is really frustrating to deal with Dial direct and will not recommend this stress to any one.
RM
Ronewa M's update26 Jan 2024, 09:49
Reviewer Update
I am still not assisted after trying all that I can for Dialdirect to process my claim. They claim to be investigating and when I call for an update no one respond but they are still taking their premiums as usual. It is really frustrating to deal with Dial direct and will not recommend this stress to any one.