AT
Anza T
1 reviews | Active since Oct 2021
13 Oct 2021, 10:28
The worst claims service ever
I was involved in a car accident on Saturday(09/10/2021). Claim department has been going back and forth with the process. I was asked to send tracker report report with no valid reason as to why or what they need it for. The guy who was assisting me just told me that they want to confirm the location of the accident, can't they get that from the AR?
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Replies (2)0
Replies (2)
Dialdirect's replyOfficial
13 Oct 2021, 12:03Hi Anza
We acknowledge receipt of your complaint.
Please send us a private message with your policy or ID number in order for our team to look into your matter.
Kind Regards,
The Dialdirect Team
We acknowledge receipt of your complaint.
Please send us a private message with your policy or ID number in order for our team to look into your matter.
Kind Regards,
The Dialdirect Team
Dialdirect's reply13 Oct 2021, 12:03
Official
Hi Anza
We acknowledge receipt of your complaint.
Please send us a private message with your policy or ID number in order for our team to look into your matter.
Kind Regards,
The Dialdirect Team
We acknowledge receipt of your complaint.
Please send us a private message with your policy or ID number in order for our team to look into your matter.
Kind Regards,
The Dialdirect Team
Dialdirect's replyOfficial
22 Oct 2021, 09:44Thanks for getting back to us, our team will be in contact with you to discuss your concerns.
Kind Regards,
The Dialdirect Team
Kind Regards,
The Dialdirect Team
Dialdirect's reply22 Oct 2021, 09:44
Official
Thanks for getting back to us, our team will be in contact with you to discuss your concerns.
Kind Regards,
The Dialdirect Team
Kind Regards,
The Dialdirect Team