MS
Meshach Sharky.ms
1 reviews | Active since Aug 2022
02 Aug 2022, 09:48
The company debited for the previous month insurance in the current month which is not how insurance works because if anything happened in the previous month when I did not pay then I would have not been covered
The company debited for the previous month insurance in the current month which is not how insurance works because if anything happened in the previous month when I did not pay then I would have not been covered . It was quiet a lengthy call to get my money back but nonetheless it was refunded . My agent lesego did really well though with great listening skills .
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Dialdirect's replyOfficial
02 Aug 2022, 11:18Hello Meshach,
Thanks for sharing your concern with us, although our team is hard at work continuously trying to ensure speedy and excellent service for our customers we also welcome feedback that would otherwise show our shortcomings - thank you for your feedback.
Thanks for sharing your concern with us, although our team is hard at work continuously trying to ensure speedy and excellent service for our customers we also welcome feedback that would otherwise show our shortcomings - thank you for your feedback.
Kind Regards,
Dialdirect Insurance
Dialdirect's reply02 Aug 2022, 11:18
Official
Hello Meshach,
Thanks for sharing your concern with us, although our team is hard at work continuously trying to ensure speedy and excellent service for our customers we also welcome feedback that would otherwise show our shortcomings - thank you for your feedback.
Thanks for sharing your concern with us, although our team is hard at work continuously trying to ensure speedy and excellent service for our customers we also welcome feedback that would otherwise show our shortcomings - thank you for your feedback.
Kind Regards,
Dialdirect Insurance