T
Thuthuka

1 reviews | Active since Aug 2022

05 Aug 2022, 10:21

The agent decided to just not respond or acknowledge me

The agent decided to just not respond or acknowledge me. Kept me holding hoping I would disconnect the call after 5 min. I could hear the background but the agent decided not to talk

0
Replies (1)
Dialdirect
Dialdirect's reply05 Aug 2022, 10:43
Official
Hello Thuthuka,
 
We are sorry to hear about your experience.
 
Our dedicated team will be in contact with you.
 
Kind regards,
Dialdirect Insurance