Thank you for your great Service

I sent an email through to Dial Direct late on Monday the 16 February 2015 regarding the sudden increase of my monthly installment and asked if the policy with Dial Direct could please be reviewed. By Tuesday the 17 February, Kyle Snyman had called me back to assist with my query. He thoroughly explained the procedure to me and also offered an explanation as to why and when my insurance would change. Not only did he review the policy but dropped the monthly installment to lower than last year with the same cover. So thank you Kyle for your wonderful service and also especially for your friendliness, humorous nature and also for caring about your clients individual needs.