SM
Siviwe M
1 reviews | Active since Aug 2018
08 Mar 2019, 10:03
Terrible Service!
What a terrible service I'm receiving from Dial Direct. My contract clearly states that I'm entitled to a courtesy car.
I have a return job which was does by Dial Direct supplier. After fighting, the company finally agreed to fix their poor service. Now I'm being delayed getting a courtesy car because they can't seem to find the assessor whom is aware of my case and ignored responding to my email which I've sent yesterday after 12pm and my calls which I've made this morning.
I AM NOT HAPPY AND IF THERE IS NO RESPONSE UNTIL 12PM, I'M TAKING THIS MATTER FURTHER!
Helpful (0)
Replies (2)0
Replies (2)
Dialdirect's replyOfficial
08 Mar 2019, 10:39Hello Siviwe M,
We will be in contact to address your concerns.
Regards,
The Dialdirect Team
We will be in contact to address your concerns.
Regards,
The Dialdirect Team
Best regards,
Dialdirect's reply08 Mar 2019, 10:39
Official
Hello Siviwe M,
We will be in contact to address your concerns.
Regards,
The Dialdirect Team
We will be in contact to address your concerns.
Regards,
The Dialdirect Team
Best regards,
Dialdirect's replyOfficial
11 Mar 2019, 21:16Hello Siswe M,
We can confirm that we have been in contact to assist with the courtesy vehicle and apologise for the inconvenience caused.
Regards,
The Dialdirect Team
We can confirm that we have been in contact to assist with the courtesy vehicle and apologise for the inconvenience caused.
Regards,
The Dialdirect Team
Best regards,
Dialdirect's reply11 Mar 2019, 21:16
Official
Hello Siswe M,
We can confirm that we have been in contact to assist with the courtesy vehicle and apologise for the inconvenience caused.
Regards,
The Dialdirect Team
We can confirm that we have been in contact to assist with the courtesy vehicle and apologise for the inconvenience caused.
Regards,
The Dialdirect Team
Best regards,