1 reviews | Active since Jun 2016

13 Mar 2018, 08:29

Terrible service

Early January i reinstated my business policy and i dealt with Ingrid, who told me that she will send through my new policy to me as well as arranging a Netstar agent to contact me.

It is now March and I am still waiting, after making numerous calls during February to follow up on this.

I am paying for a Netstar device that i do not have.

I am at my wits end. I need somebody in a supervisory capacity to contact me ASAP

0
Replies (1)
Dialdirect
Dialdirect's reply13 Mar 2018, 08:42
Official

Thank you for your feedback.

We will be in contact to address your concerns.

Regards,

The Dialdirect Team

Best regards,