Terrible Consultant

I have been with Dial Direct for many years. I have 2 Value Added Funeral policies with you. Never have I had a problem. Today 1st November 2018 at 12:00 I called the call center about a problem on both my policies. I was assisted by a man consultant called Sello. My goodness what a rude arrogant man he is. I asked him twice to repeat a statement he made about my financial situation on my policies. I think that was very inappropriate and unprofessional what he said. My reasons of my financial situation have got NOTHING to do with him. He must be trained properly how to speak to clients. Do yourself a favor and go listen to the call that is/was recorded.