KB
Kegomoditswe B
1 reviews | Active since May 2019
29 May 2019, 18:16
Terrible and abusive service!!!
I must really say I am disappointed and hurt by the dialdirect service!! It looks like they assist you according to your age, gender and race.. I have since laid a claim on the 30th April and in the process of getting feedback I was emotionally abused, I got threatened about my car... The Lady Jenusha is very pathetic! They decided to reject my claim after all the frustration and now I am begging the ****** people to return my car since last week Thursday. If you are black please don’t even go there because you will get the worst service ever!
Helpful (0)
Replies (4)0
Replies (4)
Dialdirect's replyOfficial
29 May 2019, 18:19Hello Kegomoditswe.
We will be in contact to address your concerns.
Regards
The Dialdirect Team.
We will be in contact to address your concerns.
Regards
The Dialdirect Team.
Dialdirect's reply29 May 2019, 18:19
Official
Hello Kegomoditswe.
We will be in contact to address your concerns.
Regards
The Dialdirect Team.
We will be in contact to address your concerns.
Regards
The Dialdirect Team.
Dialdirect's replyOfficial
04 Jun 2019, 13:58Hello Kegomoditswe,
Thank you for allowing us the opportunity to assist you.
We can confirm that your vehicle was delivered to you on 30 May and apologise for the inconvenience that was caused.
Regards,
The Dialdirect Team
Thank you for allowing us the opportunity to assist you.
We can confirm that your vehicle was delivered to you on 30 May and apologise for the inconvenience that was caused.
Regards,
The Dialdirect Team
Dialdirect's reply04 Jun 2019, 13:58
Official
Hello Kegomoditswe,
Thank you for allowing us the opportunity to assist you.
We can confirm that your vehicle was delivered to you on 30 May and apologise for the inconvenience that was caused.
Regards,
The Dialdirect Team
Thank you for allowing us the opportunity to assist you.
We can confirm that your vehicle was delivered to you on 30 May and apologise for the inconvenience that was caused.
Regards,
The Dialdirect Team
KB
Kegomoditswe B's updateReviewer Update
05 Jun 2019, 19:15I have received my car, thanks...However that still doesn’t solve the problem I experienced and the rejection I got from the insurance. I got penalized for something that was not well communicated from their side, worst is that they still debit my money after cancelling my insurance! Like I said... it really depends on who you are to these people
KB
Kegomoditswe B's update05 Jun 2019, 19:15
Reviewer Update
I have received my car, thanks...However that still doesn’t solve the problem I experienced and the rejection I got from the insurance. I got penalized for something that was not well communicated from their side, worst is that they still debit my money after cancelling my insurance! Like I said... it really depends on who you are to these people
Dialdirect's replyOfficial
07 Jun 2019, 10:17Hello Kegomoditswe.
We have attempted to call you to discuss this but could not reach you. An e-mail was forwarded to you. Kindly respond to the e-mail in order for us to assist you further.
Regards,
The Dialdirect Team
We have attempted to call you to discuss this but could not reach you. An e-mail was forwarded to you. Kindly respond to the e-mail in order for us to assist you further.
Regards,
The Dialdirect Team
Dialdirect's reply07 Jun 2019, 10:17
Official
Hello Kegomoditswe.
We have attempted to call you to discuss this but could not reach you. An e-mail was forwarded to you. Kindly respond to the e-mail in order for us to assist you further.
Regards,
The Dialdirect Team
We have attempted to call you to discuss this but could not reach you. An e-mail was forwarded to you. Kindly respond to the e-mail in order for us to assist you further.
Regards,
The Dialdirect Team