Taking payment 5 days earlier
<p>On Christmas Dial Direct decided to take their payment, 5 days earlier than the agreed date of payment each month, which also happens to be before my pay date and so put me in a negative financial position. Not cool... or legal!</p>
Thank you for your feedback.
We will be in contact with you during business hourd.
Regards,
The Dialdirect Team
Best regards,
Thank you for your feedback.
We will be in contact with you during business hourd.
Regards,
The Dialdirect Team
Best regards,
We can confirm that the deduction was discussed with you and apologise for the inconvenience that was caused.
As discussed, please let us know if you incurred any bank charges due to the deduction.
Regards,
The Dialdirect Team
Best regards,
We can confirm that the deduction was discussed with you and apologise for the inconvenience that was caused.
As discussed, please let us know if you incurred any bank charges due to the deduction.
Regards,
The Dialdirect Team
Best regards,
Honestly, it's too little too late. The biggest problem was taking the last bit of money from my account on Christmas, before payday and before the agreed payment date. If there is a holiday in the way, take the payment on the next available day, not prior.
Honestly, it's too little too late. The biggest problem was taking the last bit of money from my account on Christmas, before payday and before the agreed payment date. If there is a holiday in the way, take the payment on the next available day, not prior.