SUPERB CUSTOMER SERVICE

My heart was brimming over with joy this after noon, when I received a call from Mr Joseph ***ana from Dial Direct's Legal department confirming that my excess money will be paid to my account in 4 or 5 days. I was expecting this call next year as some insurance companies take 3 months to a year to pay their clients. My hero, Mr ***ana only took less than two months (21 July - to 5 Aug 2015). He under-promised and over-delivered. I truly extol his customer service skills to the skies. Thanks Mr ***ana.