IN
Ivan N

1 reviews | Active since Oct 2015

21 May 2021, 08:23

Summons Received

Good Day

this is with regards to an accident that took place last year, the vehicle involved The vehicle was insured with DIAL DIRECT at the time Policy number: ***/2

Toyota Fortuna

3.0L D4D 4X4

Comprehensive Cover &3rd Party cover.

Dial Direct refuse to pay the claim, my premium were up to date.

on two occasion I received summons, the first time I have sent the summons from the attorney to dial direct, now I received a summons from the sheriff of the court to attached my items worth R400,000.00. to date no one seems to care from Dial Direct, the service and the staff is not assisting, A police report from Germiston Police Station was sent to Dial Direct. the vehicle was insured .

please note I am not in a position to loose my attachments to the sheriff, can someone please help as 3rd party cover can help.

the attorney that issued the summons is:

92 ECKSTEIN STREET OBSERVATORY 2198 PO BOX 439 BRUMA 2026 Docex 229 Johannesburg Tel: *** Fax: *** Email: ***

0
Replies (3)
IN
Ivan N's update21 May 2021, 08:27
Reviewer Update
Please find the Summons

Dialdirect
Dialdirect's reply21 May 2021, 10:01
Official
 Hello Ivan,

We acknowledge receipt of complaint. 

We will escalate your matter to our team and they will contact you to discuss your concerns.

Kind Regards,
The Dialdirect Team 
IN
Ivan N's update02 Jun 2021, 11:19
Reviewer Update
Good Day
please can you kindly advise on the progress of this query as the Attorneys want to know.
I have not heard anything from you.

please advise
thank you