JH
Jaun H

1 reviews | Active since Dec 2012

10 Dec 2018, 08:20

Strugling to cancel policy

Sent a email to cancel my policy with dialdirect on 04/12/2018

Still waiting for a response.

When the policy was originally taken everything was done on the same day..... now that im canceling it seems to take a week.

0
Replies (3)
Dialdirect
Dialdirect's reply10 Dec 2018, 08:22
Official
Thank you for your feedback.

We will be in contact to assist.

Regards,

The Dialdirect Team
Dialdirect
Dialdirect's reply10 Dec 2018, 08:41
Official
As discussed, we can confirm that the policy is now cancelled and apologise for any inconvenience caused.

Regards,

The Dialdirect Team
JH
Jaun H's update10 Dec 2018, 08:46
Reviewer Update
Thank you, received prompt service from Louis