LI
Lorenzo I

1 reviews | Active since Apr 2012

01 Nov 2016, 08:23

Stop f***** debiting my account

<p>I requested that the policy is cancelled about a few months ago. I got transferred to your cancellations department and these guys ensured that they will cancel this stupid policy with yall. I havent checked my statements until this morning when i saw that you guys debited my account twice again.</p> <p> </p> <p>Please cancel this policy immediately and have that amounts that you debited today reversed back into my account immediately. I want nothing to do with you guys. Your service is pathetic.</p>

0
Replies (3)
Dialdirect
Dialdirect's reply01 Nov 2016, 08:25
Official

Thank you for your comments.

Our Customer Care Department will be in contact with you to assist.

Regards,

The Dialdirect Team

LI
Lorenzo I's update01 Nov 2016, 08:39
Reviewer Update

I do not want to talk to anyone of you guys - a bunch of ***** that work at Telesure- Conning people out of their money.

Either you call me at 6pm or email me.

Dialdirect
Dialdirect's reply01 Nov 2016, 09:01
Official

We can confirm that a mail was forwarded to you.

Regards,

The Dialdirect Team