TS
Tshidiso S

1 reviews | Active since May 2018

10 Oct 2022, 13:50

Still waiting for my refund

I cancelled my policy a day after my debit order date, and the person that assisted me assured me that my money would be refunded within 7 days. Today its 14 days which makes it also 10 business days since my policy was cancelled.

How long does it take to just reverse my money.

0
Replies (1)
Dialdirect
Dialdirect's reply10 Oct 2022, 13:52
Official
Hello Tshidiso,

We would like to apologize for the experience. 
Our team will investigate and make contact to address the matter with you.

Regards,
Dialdirect Team