CM
CANDICE M

1 reviews | Active since Apr 2013

28 Apr 2015, 12:24

STILL WAITING FOR FEEDBACK

I had my assessment done two weeks ago but still waiting for feedback and I keep being told Ophelia is doing admin. This is highly frustrating and unprofessional. It does not take two weeks to process a claim, it doesn't. Check with the likes of Discovery Insure if you need pointers.<br> <br> My broker is waiting for feedback and my car is in tatters due to YOUR client but I am the one being inconvenienced. WHY?<br>

0
Replies (1)
Dialdirect
Dialdirect's reply28 Apr 2015, 12:31
Official
Hello CANDICEMNC,

We have attempted to contact you but could not reach you. An e- mail was forwarded to you as we will need additional information in order to assist you.

Kindly respond to the e-mail in order for us to attend to your concerns.

Regards,

The Dialdirect Team