1 reviews | Active since Feb 2017

01 Aug 2023, 15:38

STILL AWAITING EXCESS PAYMENT REFUND

Was involved in vehicle accident on 10 December 2022, and had to pay the excess amount immediately. Inconvenienced for 3 months without a car (had a rental car for 3 weeks for the whole duration). Still no call, e-mail, or anything when requesting my excess payback.

0
Replies (3)
Dialdirect
Dialdirect's reply01 Aug 2023, 15:42
Official
Hello,
 
We are sorry to hear about your experience.
 
Our dedicated team will be in contact with you.
 
Kind regards,
Dialdirect Team

Best regards,

's update01 Aug 2023, 15:46
Reviewer Update
YADA YADA

Get exactly what you need. - What a useless slogan ???????

No SERVICE AT ALL FROM DIALDIRECT YADA YADA
Dialdirect
Dialdirect's reply02 Aug 2023, 09:12
Official
Hello Marinda, 
Once again. we apologize to hear about your experience.
 
Our dedicated team will be in contact with you.
 
Kind regards,
The Dialdirect Team
 

Best regards,