SH
Sonya H

1 reviews | Active since Sept 2022

15 May 2023, 16:04

STAY AWAY!!!!! It really just is Yada Yada Yada

The worst service due to lack of knowledge we ever received from an insurance company. Wouldn't cover us for theft because our vehicle is fitted with Netstar Advanced system(All wireless). They demanded we downgrade to an early warning device but with "older" technology Netstar has to cut into the brand new vehicle's harness and in doing so voiding our manufacturer's warranties. The under trained staff clearly has no idea what they are doing except for Yada Yada Yada. We refuse to be intimidated and bul**** by Dial Direct!

0
Replies (2)
Dialdirect
Dialdirect's reply15 May 2023, 16:09
Official
Hello Sonya,
 
We are sorry to hear about your experience.
 
Our dedicated team will be in contact with you.
 
Kind regards,
Dialdirect Insurance
Dialdirect
Dialdirect's reply16 May 2023, 13:00
Official
We are truly sorry to hear about your experience.

Kind Regards 
Dialdirect Insurance