MM
Melton M

1 reviews | Active since Aug 2023

26 Aug 2023, 08:08

Stay away from DAILDIRECT

My dad's car was written off about 4 months ago, DAILDIRECT is still deducting monthly installments, and yet they still have not settled the claim and calling u are sent from one pillar to another, it's so frustrating

0
Replies (4)
Dialdirect
Dialdirect's reply26 Aug 2023, 08:22
Official
Hello Melton,
 
We are sorry to hear about your experience.
 
Please provide us with the policy number so we can have our team look into the matter.

Kind regards,
Dialdirect Team 
Dialdirect
Dialdirect's reply26 Aug 2023, 12:37
Official
Thank you.

Our team will be in touch with the policy holder.
MM
Melton M's update26 Aug 2023, 12:40
Reviewer Update
I will be following up with the holder and also the ombudsman
Dialdirect
Dialdirect's reply28 Aug 2023, 13:11
Official
Your query has been escalated to our dedicated team, they will be in contact.