I
Innocentia
1 reviews | Active since Apr 2025
15 Apr 2025, 12:08
So far, so good, but I’m not happy about the debit date
So far, so good, but I’m not happy about the debit date. They took the money on a date we hadn’t agreed on, and that really ****ed me off because it ended up costing me. Now I have to pay charges since there wasn’t enough money in my account when they deducted it. If they can help me with that, I’ll be happy.
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Dialdirect's replyOfficial
15 Apr 2025, 12:11 Good day,
Thank you for taking the time to rate your experience
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kindly provide us with your Policy number so we can assist you further.
Kind regards,
The Dialdirect Team
Thank you for taking the time to rate your experience
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kindly provide us with your Policy number so we can assist you further.
Kind regards,
The Dialdirect Team
Dialdirect's reply15 Apr 2025, 12:11
Official
Good day,
Thank you for taking the time to rate your experience
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kindly provide us with your Policy number so we can assist you further.
Kind regards,
The Dialdirect Team
Thank you for taking the time to rate your experience
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kindly provide us with your Policy number so we can assist you further.
Kind regards,
The Dialdirect Team