shocking service continues

Prior to my previous review about Dial direct insurance i received a message the following day stating somebody would be in touch with me shortly to sort out my dispute. That was approximately the 5th of April 2022. Well what can we say about Dialdirect insurance shocking customer service and dont care attitude in general. Yes it is now the 28th of April 2022 and not a sound or a phone call etc from Dial Direct. Seems that Dial Direct only know how to respond quickly to a complaint on this forum yet can not be bothered to resolve the issue or contact me yet have the cheek to e mail me my so called updated policy.sorry will not be signing anything until such time as my dispute is resolved. once again the all round shocking service from Dial Direct insurance continues. Be careful doing business with them.