TW
Thabit W
1 reviews | Active since Jan 2021
27 Jan 2021, 11:32
Shocking service
I cancelled my car insurance, they kept me on hold for over 10 minutes and counting. shocking service and using covid work from home staff as an excuse doesnt jell. I will never use dial direct insurance again for their shody service. I cancelled this policy 2 days ago, someone was meant to call me back and never did.
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Dialdirect's replyOfficial
27 Jan 2021, 12:01 Hello Thabit,
We would like to apologize for the service you have received.
We will escalate your matter our team, they will be in contact with you to discuss your concerns.
Kind Regards,
The DialDirect Team
We would like to apologize for the service you have received.
We will escalate your matter our team, they will be in contact with you to discuss your concerns.
Kind Regards,
The DialDirect Team
Dialdirect's reply27 Jan 2021, 12:01
Official
Hello Thabit,
We would like to apologize for the service you have received.
We will escalate your matter our team, they will be in contact with you to discuss your concerns.
Kind Regards,
The DialDirect Team
We would like to apologize for the service you have received.
We will escalate your matter our team, they will be in contact with you to discuss your concerns.
Kind Regards,
The DialDirect Team