Service providers taking customer service to a new notch

<p>Wow the live chat on dial direct is so user friendly. And a query which i could not resolve over three long telephone calls over a couple of days was resolved immediately whilst typing on live chat. I was alsmost at the point of going with a new insurance company considering that they were were already working with my bond provider. I Must compliment Tintswalo Baloyi, the consultant for her level of professionalism, she even called me whilst i was online to confirm if i had received my document. Keep up the good work, wish all consultants took pride in their work. </p>