**** OF AN INSURANCE. STAY AWAY. THIS IS A WARNING

I am shocked, dissapointed and feel like a fool becuase I realise what everyone has said is infact true. Dial Direct is an elaborate **** that happily takes premiums but at claim stage they will interview you until you feel like a ******** then when they fail, search for any exclusion to nail you one and as per the original plan of the ****; REJECT YOUR CLAIM

I'm appalled to discover that this company has app**** an exclusion that is not material to the claim as a reason to reject.

If a person has a life cover that excludes diabetes but the person dies through a gunshot surely they would still have the cover paid out. Because the exclusion(diabetes) is not applicable in the circumstances. It did not contribute or cause the accident, no causal link can be established and is therefore immaterial to the claim.

I bring your attention to a claim where your insensitive Loss Adjustor Morne from Durban brought your company into disrepute. He broke the law by thinking he is a law himself and made a wrong decision to reject the claim. Do they realise the pain they cause to innocently contracting parties? Do these people get a bonus for rejecting a claim? It is NOT without malice intent how this company operates. It's appaling. Besides Ombuds, I will start a threat on social media and get black twitter to really unpack how Dial Direct has damaged their lives. I'm certain there are many many victims of this well thought **** of a company. Everyone must move away from you guys for their safety. It is not safe to be a Dial Direct Client. Stay tuned.