JM
James M
1 reviews | Active since Dec 2012
18 Jan 2018, 05:33
Run Around
I thought it was a once off thing. A claim is proving again to be impossible, this time stretching from OCTOBER 2017.
The service remains really bad.
Helpful (0)
Replies (3)0
Replies (3)
Dialdirect's replyOfficial
18 Jan 2018, 09:05We acknowledge receipt of your complaint.
We will be in contact with your shortly to discuss your concerns.
Kind Regards,
The Dialdirect Team.
Best regards,
Dialdirect's reply18 Jan 2018, 09:05
Official
We acknowledge receipt of your complaint.
We will be in contact with your shortly to discuss your concerns.
Kind Regards,
The Dialdirect Team.
Best regards,
Dialdirect's replyOfficial
18 Jan 2018, 10:41Update:
As discussed with our Customer Relation Specialist, we confirm that the claim is with an Affiliate. We will discuss your claim with them and provide you with feedback during the course of the day.
We apologise for the frustration and invite you to contact our Customer Relation Specialist should your require further assistance.
Kind Regards,
The Dialdirect Team.
Best regards,
Dialdirect's reply18 Jan 2018, 10:41
Official
Update:
As discussed with our Customer Relation Specialist, we confirm that the claim is with an Affiliate. We will discuss your claim with them and provide you with feedback during the course of the day.
We apologise for the frustration and invite you to contact our Customer Relation Specialist should your require further assistance.
Kind Regards,
The Dialdirect Team.
Best regards,
Dialdirect's replyOfficial
18 Jan 2018, 13:31Dear James,
For ease of reference, herewith my contact details, you are welcome to call me should you require further assistance.
Best Regards,
Dorothy Smit
***
Best regards,
Dialdirect's reply18 Jan 2018, 13:31
Official
Dear James,
For ease of reference, herewith my contact details, you are welcome to call me should you require further assistance.
Best Regards,
Dorothy Smit
***
Best regards,