CV
Calvin V
1 reviews | Active since Jan 2018
10 Feb 2022, 09:18
******* - THEY WANT THE OMBUDSMAN
WORST SERVICE EVER - DO NOT TAKE HOME CONTENT INSURANCE WITH THESE PEOPLE!
My items were damaged due to heavy rain, their inspectors came out and said it is the rain that damaged the items. Now when I get the outcome, they say all items have broken due to wear n tear. Claim has been rejected with this useless reason - now my items remain broken, and DIALDIRECT still wants to debit their money every monthend!
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Dialdirect's replyOfficial
10 Feb 2022, 11:11Hello Calvin,
We acknowledge receipt of your complaint.
We have escalated your matter to our Internal Disputes team to investigate further, they will contact you to advise of the process.
Kind Regards,
The Dialdirect Team
We acknowledge receipt of your complaint.
We have escalated your matter to our Internal Disputes team to investigate further, they will contact you to advise of the process.
Kind Regards,
The Dialdirect Team
Dialdirect's reply10 Feb 2022, 11:11
Official
Hello Calvin,
We acknowledge receipt of your complaint.
We have escalated your matter to our Internal Disputes team to investigate further, they will contact you to advise of the process.
Kind Regards,
The Dialdirect Team
We acknowledge receipt of your complaint.
We have escalated your matter to our Internal Disputes team to investigate further, they will contact you to advise of the process.
Kind Regards,
The Dialdirect Team