******* service, false claims, passing the buck.

Signing up for vehicle insurance, I was told that I would be able to perform a self inspection. When time came to do the self inspection, dialdirect's website was not able to process a perfect scan of my license disk. I sent an email explaining and instead of trying to help they fobbed me off by claiming that the problem was with my browser when in fact, It's the inability of their ******* systems to meet the claims that they make on sales calls. Shame on you.